Hot desking is a hot trend in
business today. Yet few understand what it involves much less why it is
becoming popular beyond the fact that it has become routine at Silicon Valley
companies. Let’s learn what hot desking is before listing the advantages and
disadvantages. We’ll also share a few observations about how to make hot
desking work for your team.
An Introduction to Hot Desking
Hot desking means people choose the desk they want on a daily basis instead of
having an assigned desk or cubicle. Because different people may use the same
desk over the course of a week or even the same day, this is why hot desking is
sometimes called desk sharing. Hot desking started around the same time as the
open office plan, but hot desking may or may not occur in an open office.
The Advantages of Hot Desking
Hot desking has a number of advantages. It may reduce the number of desks you
need to have available, if you have a number of people who work at home or
travel periodically. Desk sharing dramatically reduces overhead costs if you
have people on different shifts sharing desks instead of having their own,
dedicated workstations.
For creative types, the ability to
choose where they work and who they sit with can be a plus. For example, they
might be able to take a workstation with advanced computers for a design
project one day and a basic day the next. And they may appreciate the autonomy,
too.
Hot desking may result in more
organic interactions with a variety of people, since your team members aren’t
always sitting next to the same people. However, not everyone wants to have to
worry about where they’re going to
sit or set everything up at the start of the day. And hot desking isn’t
practical in all cases. You may want your IT staff sitting near the server
room, not a couch in the break room.
Hot desking often results in
cleaner workspaces. Since staff cannot leave personal items in the cubicle,
they aren’t able to pile it up with junk. This also makes it easier for
custodial staff to clean it at the end of each day.
The Disadvantages of Hot Desking
Your permanent office staff may not like hot desking, since it interferes in
their productivity. They shouldn’t have to find and fight for workspace. You
also risk breaking up teams, since people aren’t always able to sit together.
Give those assigned to an office a permanent desk, especially if they have a
lot of tools and equipment in their office. Set aside hot-desks for
freelancers, contractors, road-warriors and work-at-home staff that only come
into the office once in a while.
Observations about Hot Desking
Not every person or job function is highly mobile. Recognize when your company can and should have dedicated offices for personnel. Serviced office providers like Halkin can provide a mixture of dedicated offices and workspaces perfect for hotdesking professionals.
If someone’s job means they can
work anywhere, anytime, consider letting them work from home more often.
However, you may want to talk to staff comfortable with hot desking about IT
security concerns. For example, your business is at greater risk of malware
infection and hacking if they’re routinely accessing the corporate network from
coffee shops or personal computers.
You may need to implement a
workspace booking solution to maximize the use of in-demand workstations,
whether they have the best views or most advanced computers.
Hot desking can be combined with
managed office space rentals. For example, you might work from home the vast
majority of the time but pay to use an office when meeting with clients.